The Briefing Podcast: What happens when ICBC finds your case to be a “minor injury”?

Posted on by Mussio Goodman

Mussio Goodman’s new Podcast, The Briefing, Talks About the Legal Issues Affecting You in B.C.

In this episode, Wes Mussio explains what happens if the ICBC categorizes your injury from an accident as a “minor injury.”

This podcast gives advice and explanation in civil legal cases within British Columbia, Canada. Presented by Mussio Goodman and hosted by Managing Partner  Wes Mussio, we specifically tackle issues of ICBC claims, estate litigation and more.

Subscribe to our YouTube channel for more Podcast episodes or Like us on Facebook or Twitter to be notify when we release new episodes.

Press Release: New Version of B.C. Best Seller “What ICBC Doesn’t Want You to Know”

Posted on by Mussio Goodman

Wes Mussio, Managing Partner of Mussio Goodman Injury Lawyers has written a new version of the book titled “What ICBC Doesn’t Want You to Know”. The book series has over 50,000 copies in circulation and the latest version is sure to be even more popular than the others. After recently being featured in the Vancouver Sun and the Daily Hive the book has been published in its entirety on

The reason being, the government has introduced a complete overhaul of the ICBC injury claim system for accidents on or after April 1, 2019 which will take away many of the rights of injured victims of car accidents. Wes Mussio remarked “If you read the press releases of the NDP government on the new system and read ICBC’s propaganda, most people would conclude that the changes are beneficial not harmful to the injured victims of car crashes in B.C.. Truth be told, there is going to be a severe restriction on victim’s rights under the new system as the ICBC no-fault scheme put in place by the NDP government is clearly one-sided in favour of reducing the level of compensation payable to injured victims. After all, David Eby is boldly predicting that the changes will save ICBC well over a $1 billion annually.”

Under the new system, B.C. motorists suffering injuries in a car crash at no fault of their own will have a difficult time finding a lawyer that will assist on ensuring that their rights are protected. The book, “What ICBC Doesn’t What You to Know” will help many unrepresented claimants, and there will be many, understand the new system so they will be able to best pursue their claim. In other words, the book will help balance the playing field which is now tilted heavily in favour of ICBC under the new system.

The book covers topics such as what injuries are considered “minor”, how to deal with the new Civil Resolution Tribunal, how to receive treatment for your injuries under the new system and dealing with your medical doctor under the new system. Without this book, if a claimant relied only on ICBC for information, an unfair outcome on the claim is a real possibility.

Mr. Mussio noted “Trying to simplify this new no-fault scheme put in place by the NDP government into an easy to understand book was a time consuming task. I cannot imagine the average citizen, without some legal training, being able to stickhandle their way through the process for a fair outcome. Indeed that injured victim will be up against a trained ICBC adjuster or ICBC defence lawyer. Without some knowledge from non-ICBC or government sources, expect most injury victims to not get a fair outcome through ICBC. I am hoping this book will give these injury victims a fair chance to get the compensation they deserve.”

If you have any questions on the book or the ICBC no-fault scheme fell free to contact Wes Mussio at or 604-603-8335. The books are available free from the author as a public service to ensure the many unrepresented claimants have a fair shot at a reasonable outcome.

Mussio Goodman Class Action Lawsuit Against FortisBC

Posted on by Mussio Goodman

Commercial Drive businesses want fair compensation for financial disruptions caused by FortisBC

Wes Mussio of Mussio Goodman Law has filed a lawsuit against Newfoundland utility company Fortis inc. The ongoing lawsuit was reported by British Colombian news outlets, Global News and CityNews 1130. Fifteen business located on or near Commercial Drive have signed up for the class action lawsuit.

FortisBC was replacing a 20 kilometre section of pipeline and shut down traffic in the area for construction . The construction was supposed to last a total of four months from May until August of 2018. FortisBC also promised free advertising to minimize the financial damage to the businesses.

However, the construction project was extended without a reasonable excuse and the businesses were left unaware until it was too late. FortisBC also did not adequately advertise the businesses as promised.

As a result, businesses in the local area lost tens of thousands of dollars from the recklessness of FortisBC, which left them at risk of closure. Mussio Goodman is fighting to receive fair compensation for their clients.

Read more on Global News: Commercial Drive businesses suing FortisBC for lost revenue during pipeline replacement

Read more on CityNews 1130: More Commercial Drive businesses likely to join FortisBC lawsuit

Wes Mussio is Featured in Canadian Lawyer Magazine

Posted on by Mussio Goodman


The NDP government, in support of ICBC, has been introducing one-sided legislation since early 2018 which substantially compromises victim rights for fair compensation when a citizen is injured in a motor vehicle accident in British Columbia that is not his/her fault. In turn, ICBC has received substantial powers to minimize any pay out to injured victims under the one-sided legislative initiatives of the NDP government.

The new legislation, for accidents that occurred on or after April 1, 2019, involves severely restricting compensation for injuries by limiting pain and suffering to $5500, indexed for inflation. The limit on pain and suffering is for injuries that are deemed “minor” but the NDP introduced the definition of minor that includes catastrophic, permanent and life-changing injuries as well. Indeed, the legislation introduced by the NDP to help ICBC categorizes obviously serious injuries like brain injury and chronic pain as being “minor”. This is clearly for the purpose of the NDP government selling to the public that only “minor” injuries are affected when in actual fact, the truth is serious injuries are capped at $5,500.

The level of compensation available to victims will impede the ability of victims to retain a lawyer to help him/her deal with ICBC and the Civil Resolution Tribunal. Judging from public statements by David Eby, the Attorney General, one of the purposes of the NDP’s legislative changes is to reduce lawyer involvement in ICBC files which, in turn, means reducing access to justice for victims of car crashes.

The clear consequences of these changes are a lot less legal work which will almost certainly create extensive layoffs across the industry. Although the full effects of the legislative change are unknown, you can expect between 4,000 to 10,000 job losses ranging from jobs of junior lawyers, paralegals, legal assistants, receptionists, court reporters, medical office assistants, etc. Of the job losses, most will be women and lower income earners. This is in stark contrast to the NDP holding themselves out as an advocate for workers and the less fortunate.

This article discusses the impact of ICBC’s CAP no-fault system on the legal community. Since the article was written, the NDP is going forward with full no-fault which will be even more decimating to jobs in the legal community. Victims of car crashes will not receive much in the way of compensation and ICBC will be able to minimize the amount paid out under any claim. The at-fault driver that caused the accident will be the big winner getting similar benefits as the person(s) who got injured as a result of the negligence, poor judgement and bad behaviour of the at-fault driver.

You can read the article featuring Wes Mussio here: Insurance Cap Article


ICBC’s New “Care Model” Results in Less Care for Injuired People

Posted on by Mussio Goodman

Before April 1, ICBC let injured people have options, now they do not


On April 1, 2019 the new NDP legislative regime designed to save ICBC money kicked in. The scheme was purported by the Attorney General David Eby to “provide enhanced care for people injured in crashes” by increasing the amount ICBC pays for treatment like physiotherapy or active rehabilitation. The reality on the ground now being realized shows that Mr. Eby is at best a naive idealist and at worst deceptive.

The legislation did indeed increase the amount ICBC will pay for treatment up front, but also capped the total amount ICBC has to pay for each treatment. Therein lies the fine print.


ICBC’s New Policy

Before April 1, 2019, an injured person had the option of going to any clinic they wanted, and pay for the treatment they needed, resting assured they could recover that sum from ICBC when they settled their claim. The legislation now forces claimants to only go to clinics that adhere to ICBC’s policies, because if they go elsewhere and pay one penny more than ICBC’s prescribed rates, they are barred from getting that money back from ICBC.

More importantly, because the amounts ICBC pays per treatment session are not market rates, physiotherapists and other treatment professionals are now doing what is obvious to make the new rates work; they are spending less time actually treating injured people.

As indicated to us by one physiotherapy clinic “…our new session fee schedule will not charge a user fee, but have a reduced time 1:1 physio (20 mins) and 1:1 kin (45 mins) vs the [old] 30 and 60 mins respectively.”

ICBC will surely just say, “Well, to make up for the shorter treatment sessions, injured people can just go to the clinics more often.” Never mind the life disruption of having to book more sessions to get the same result. Or is it the same result? Surely there was a rehabilitative reason why a kinesiologist wanted to see a patient for a full 60 minutes at a time rather than 45 minutes once they started getting paid less by ICBC.

If Mr. Eby believed that highly trained physiotherapists and kinesiologists in this province would simply provide so called “enhanced” care for less money, he wassorely naïve. An alternate explanation is that Mr. Eby’s stated goal of providing care for injured persons is misdirection. Perhaps his real goal is to save ICBC money at the expense of injured people in British Columbia.

Written by Wes Mussio of Mussio Goodman

ICBC Further Increasing Staffing Costs

Posted on by Mussio Goodman

The NDP government says it’s trying to cut costs at ICBC, then why are they increasing their costs instead?

On March 29, 2019, the NDP government passed an Order in Council eliminating the two-year limitation period to submit medical expense receipts to ICBC for coverage under part seven benefits. Instead, they shorted the limitation period to 60 days.

The NDP government is trying to sell the new no-fault system to the public on the basis that ICBC is going to pay more medical expenses to all parties involved in a motor vehicle accident after April 1, 2019. However, in reality this new rule does the exact opposite by taking away more rights.

The new provision found at Section 88.01 of the Insurance (Vehicle) Regulation reads as follows:


Requirement for receipts 

88.01 (1) If an accident occurs for which benefits are provided under section 88, the insured must provide to the corporation a receipt for the expenses incurred that will be compensated as benefits under that section no later than 60 days from the date that those expenses are incurred.
(2) The corporation is not liable to an insured who, without reasonable excuse, fails to comply with this section.

This provision is for motor vehicle accidents that occur on or after April 1, 2019.

The expenses include medical equipment for some very catastrophic injuries such as:

(i) a wheelchair;

(ii) a medically prescribed bed;

(iii) bowel and bladder equipment;

(iv) aids for communication, dressing, eating, grooming and hygiene;

(v) transfer equipment; and

(vi) a ventilator;

People that are severely injured, such as quadriplegia, amputation, severe brain injury, etc. are expected now to submit receipts within 60 days even if the terribly injured individual is still in the early stages of recovery. Do you really think these terribly injured individuals will have the wherewithal of meeting such a short deadline? Can they even get to a post office to mail the receipts?

Even for the less injured individual, it is going to be an onerous task to remember to constantly be submitting receipts to ICBC. Indeed, people are busy in life and to expect a claimant to constantly be submitting receipts to ICBC is unrealistic.

So why are the NDP and ICBC putting in this short-fuse rule? Are they hoping that a claimant misses the deadline so that they can save money by not reimbursing proper medical and rehabilitation expenses? Of course not because according to what the NDP is selling to the public, the system is supposed to be providing more not less treatment expense coverage.


ICBCs’ Motive

What is the other motivation for doing this?

Any business owner would understand that the more times you have to touch a file the more expensive it is to administer the file. There is approximately 60,000 new claims annually so with this short-fuse rule, rather than an adjuster having to address payment of medical expenses on a periodic basis, now the adjuster has to constantly be administering small checks and reimbursement to claimants because there is such a tight timeline for submission of the receipts to ICBC. If the receipts have to come in every 60 days, then you are looking at a minimum of six times a year were an adjuster will have to review the receipts, issue a check, mail out the check, etc. This is clearly administratively onerous resulting in significant increase in costs and the need for more staffing at ICBC.

Is this just an oversight by the NDP government and/ or ICBC management on the extra cost this 60 day short-fuse requirement has created? Do these new policies by the NDP government ensure the need for more unionized ICBC employees? Is this an attempt by the NDP government to hope people miss the deadline so that they don’t have to pay out money for necessary medical expenses and treatment?

Whichever way you look at it, this is an unfair change of the rules which penalizes the injured while increasing the administration costs at ICBC.